Return Policy

1. Returns for Defective Products Only

We accept returns only for defective products and do not offer exchanges. If you receive a defective item, please contact us within 7 days of delivery to request a return and refund.

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2. How to Initiate a Return

To start a return for a defective item, please follow these steps:

• Email us at maomaomaosince2025@gmail.com with your order number and clear proof of the defect (photo or video).

• Once approved, we will provide you with the return shipping address.

• Pack the item securely and return it using a trackable shipping method.

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3. Refund Process

• A refund will be issued to the original payment method after we receive and inspect the returned item.

• Processing time may take 3-7 business days after the return is received.

• The buyer is responsible for return shipping costs. Shipping fees are non-refundable.

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4. Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account or credit card statement (refunds may take time to process).

• Contact your credit card provider if the refund is not posted.

• If the issue persists, reach out to us at maomaomaosince2025@gmail.com.

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5. Changes to this Policy

We reserve the right to update or modify this Return Policy at any time. Please check back periodically for updates.

For any questions, feel free to contact us at maomaomaosince2025@gmail.com.